Compliance Specialist
Location: Spartanburg, SC, United States
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Description
Summary/Objective
The Compliance Specialist is responsible for compliance monitoring of ACA’s operational groups. Serving the company’s mission of providing customers with reliable and affordable transportation in a fair and transparent manner, the position will provide transactional and process analysis to support the company’s compliance implementation, administration, and monitoring programs.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assist in the creation and execution of compliance reviews and/or continuous improvement of current state processes
- Evaluate customer records, transactions, and complaints to ensure appropriate documentation is available and evidence detail of all investigations and findings
- Review business line data to monitor for compliance outcomes
- Communicate compliance findings to management
- Validate compliance against established policies and procedures and applicable regulations
- Investigate policy and procedure exceptions
- Participate in meetings to partner with management teams to review and calibrate process review results
- Meet goals prescribed for compliance reviews including timeliness, volume, and professional output of findings
- Other tasks as assigned
Qualifications
- 1+ year(s) of experience in financial services company preferred
- Bachelor’s degree preferred
- Intermediate proficiency in MS office (Outlook, Word, Excel, PowerPoint), internet navigation, and an ability to learn new systems
- Bilingual applicant preferred – English/Spanish
- SharePoint experience preferred
- Excellent analytical skills, strong sense of organization, and an ability to communicate clearly with internal stakeholders
- Communicating clearly and concisely to individuals from various backgrounds
- Ability to work in a fast paced, entrepreneurial environment
- Ability to work independently or in a group
- Ability to prioritize and manage multiple responsibilities
- Flexibility and openness to change
- Influencing others in both verbal and written medium
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment and Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.
Travel
Travel is not required for this position.
EEO Statement
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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